Could not have had a better experience in the whole process! He said everything looks fine. I called their 1800 number today and the rep just hung up on me!Finally I signed the docs for closing after 60 days of pure nightmare, transferred a large sum to escrow for closing and loandepot did not fund the loan! Please reach out to our Customer Care team at 888-337-6888 (x6789) or email@example.com so that we may help you with the issue. If you can go anywhere else for a mortgage refinance, do it. Hi Frank – We apologize that your experience was not satisfactory and would like to learn more. A free inside look at company reviews and salaries posted anonymously by employees. Before we refinanced, we had our home loan with LoanDepot. Total funded loans. Aaron Chen was excellent. Everyhting they wanted. Please call our Customer Care team at 888-337-6888 (x6789) or firstname.lastname@example.org. We hold ourselves to a higher standard of customer service and would like to resolve any outstanding issues you might have. Matthew Sharp, LoanDepot, Walnut Creek, California. Get buying tips about Mortgage Lenders delivered to your inbox. A free inside look at company reviews and salaries posted anonymously by employees. 1,084 loanDepot reviews. I'm contacting my current mortgage holder to see if it's worth it. Reviews. Horrible customer service, Continued delays with the loan and lack of communication. We will always use you for our future loans. Horrible customer service and incompetent Leadership! Hopefully this review helps save someone the headache I've been put through having tried to do business with this company. Loan officer Garrett Ho (Executive Licensed Lending Officer) and Leader Jesse Smith had absolutely no desire to try to repair the damage they caused to both the sellers and my family (buyer) during this process. I got two emails from LoanDepot saying my loan was conditionally approved. I had a good agent that passed me to 2 other lending officers. LoanDepot offers the following loan types: LoanDepot prioritizes creating a streamlined loan process through its mello smartloan program. He recently closed an FHA loan for a mutual client in 20 days. Learn from their stories and discover if loanDepot.com is right for you! Rafael and his team epitomize the true meaning of solid customer service. A free inside look at company reviews and salaries posted anonymously by employees. Unsubscribe easily. Clearly this is not a company looking to gain long term customer, they simply want to make a dime. I'm very uneasy about doing business with them. LoanDepot mortgages have a lifetime guarantee, which means if you ever decide to refinance an existing loanDepot loan, the company will waive the lender fees and reimburse appraisal fees. I do not recommend loanDepot if you appreciate quality customer service. 10. 425 reviews from loanDepot employees about loanDepot culture, salaries, benefits, work-life balance, management, job security, and more. We appreciate the positive feedback and look forward to servicing your future lending needs. Learn more about this and other mortgage lenders at Bankrate.com. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. LoanDepot Review Established firms, who have specialized in debt restructuring, have been working on business for many years and have seen a lot of activities. They did not know Texas laws and did not do the loan according to laws. Also when I had to declare bankruptcy my house was never in it but they show me as my house was in the bankruptcy so they really messed up my credit. ConsumerAffairs is not a government agency. I made two months of mortgage payments to the wrong account before they notified me that I didn't pay and thus I found out my mistake. LoanDepot Visit Site. Reviews from LOANDEPOT.COM, LLC employees about LOANDEPOT.COM, LLC culture, salaries, benefits, work-life balance, management, job security, and more. Discussion topics at loanDepot. I've been waiting since June 2020 to refi at a decent APR. He recently closed an FHA loan for a mutual client in 20 days. | Read 61-80 Reviews out of 3,057 You made this very easy. I only get responses when I leave multiple messages over a period of days and only when I include supervisors in messages. Customer Response 12/17/2020 We are thrilled to hear that you had an excellent experience with our loan team. Had they done their job, none of the issue we encountered would have happened. This company is not yet accredited. I will never recommend. Hi Cricket – We take your feedback very seriously and would like to investigate further. Find the best Dentists on Yelp: search reviews of 535 Toms River businesses by price, type, or location. I spoke with James Chu who was very professional, friendly and within 20 minutes I was pre approved and forwarded over to the underwriter department. Jon and his team were approachable, helpful and very responsive. With mello, LoanDepot can eliminate a large part of the paperwork that’s usually required for a mortgage by digitally verifying your income, employment and more. NMLS ID# 174457. They pulled another credit report damaging my credit a little and my debt to income ratio changed my interest rate from 2.759 to 3.125. | Read 801-820 Reviews out of 3,079 Stay away from loandepot. Check out loanDepot on Yelp. | Read 41-60 Reviews out of 2,765 DO NOT USE THEM!!! A free inside look at company reviews and salaries posted anonymously by employees. We are no way affiliated with better business bureau or yelp reviews platform. Then the requests for documents that were provided already. 5 stars every time!" And I can't get them to take it off of there. LoanDepot Review. 6 Reviews. Good for: borrowers looking to refinance or who want to start the application process online. Its services are available nationwide. See reviews below to learn more or submit your own review. I obtained an email stating that underwriting would be a breeze as this is a "streamlined" refinance and that it would take about 15 business days for approval. 17 reviews of loanDepot "John Braida with Imortgage is by far the best mortgage lender I have worked with in just under 7 years. They have an above average 8.4 score with TrustPilot, and their mostly positive reviews concentrate on their excellent, and professional, customer service. There is no easy way to get answers or discuss your account with them. LoanDepot is a home loan and refinancing company that specializes in streamlined, digital mortgage experiences, although it works with local agents. 1,083 loanDepot reviews. | Read 21-40 Reviews out of 3,072 About two weeks later I received a call from Loan Depot requesting three items of information that I had already provided that they needed for their underwriters. The loan process began on August 13, 2020. i can not say anything bad about him at all...customer service on the other hand is a complete joke... i have been trying to get a hold of them for 3 days and i still can not talk to anyone about my loan! They are a danger to our economy. If you’re interested in applying for a mortgage with LoanDepot, visit its website to begin your application and see daily mortgage and refinancing rates. Absolutely the worst mortgage company I have ever dealt with. Told in August that our loan was in underwriting and we will be closing in a week. This place is a joke!!! Read about their experiences and share your own! Since that time after 8 months of fighting with home depot and being on hold an average of 2 hours each call I still have not received a refund for one of my payments. The initial contact with Loan Depot was painless and uneventful and I obtained a Loan Estimate on October 6, 2020 from LoanDepot.com, LLC. We value your privacy. As you all know this can be a very frustrating and timely process. We’ll start sending you the news you need delivered straight to you. LoanDepot Review 2020. Copyright © 2020 Consumers Unified LLC. According to LoanDepot’s website, most loans are transferred to a new servicer within the first 30 to 90 days, so be on the lookout for a new provider within that time. Anne Gardner from San Diego , CA via ... or via telephone (877-395-7381) to qualify for the Guarantee. Jon and his team were approachable, helpful and very responsive. LoanDepot Review 2020. A link has directed you to this review. You apparently haven't listen to anyone. Share. Thanks for the great service! Endless delays... Once you sign the application, they will not pick up the phone anymore. They were responsive to my calls, answered my questions, etc. You can call and email all you want, they will ignore you.Use another company, you'll regret working with this one. One of the largest nonbank mortgage lenders in the country is loanDepot, typically landing on the top-10 list overall year after year. 30+ days ago Company Townhall 2 years ago Awards for days... 2 years ago Food Drive 2 years ago Tennessee Management Team 2 years ago Michigan Team Building 2 years ago We love talking about loanDepot 2 years ago The best Tech Team around 2 years ago Thumbs up 2 years ago Opening of Foothill ranch new lobby! I sent him the documents. The risk to one's time and nonrefundable upfront money isn't worth it. When they finally followed through on their job by completing the appraisal documents, they caused further distress by not getting the loan documents to the title company in an appropriate timeframe, causing another delay for the families. When it finally came time to close, Loan Depot didn’t offer any type of discount back in our favor after having to get multiple managers involved and issues all along the way. We value your privacy. Still no answers. Everything was great until the home appraisal was done that reported my condo being in a high-rise building. I understand that there are a lot of people refinancing, but I wish Loan Depot would have been more honest about the length of time required between the Loan Estimate and closing. I work for a company that places financing on commercial properties and I have heard Kevin's name brought up on numerous occasions. Multiple emails proving their incompetence and inability to do their damn job! Read about their experiences and share your own! Very nice folks all around and I will definitely recommend LoanDepot to friends and family when I can and will continue doing business with this company as long as I can. I applied for a refinance in July and at first it seemed like this was a good company. 118 loanDepot reviews in Scottsdale. I think these men at Loan Depot are capable of putting America into another 2008. 22 reviews of loanDepot "Brian is really easy to work with and made me feel really comfortable about the whole mortgage process. © 2021 Trustpilot, Inc. All rights reserved. LoanDepot.com Reviews ( 2 Reviews ) Website: www.LoanDepot.com . LoanDepot Review: Looking at reviews for LoanDepot?Is it worth it or not? loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. Glassdoor gives you an inside look at what it's like to work at loanDepot, including salaries, reviews, office photos, and more. They keep dragging your requirements until you hit close to closing just to find out that theyll ask for more documents that will eventually delay your closing. Only the latest review will count in the company's TrustScore. Thank you for the kind words. No sense of urgency. Hello AB - I apologize for the long wait time. loanDepot is a BBB-accredited business with overwhelmingly positive reviews, a solid A rating, and only two regulatory actions with the Nationwide Mortgage Licensing System. On hold about 12 minutes then told someone would contact me. We take being your lender of choice very seriously and look forward to working with you again in the future. You are limited, however, in the number of available options afforded to you, and the company is insistent upon phone … They WILL NOT call you back.Martin was a good loan officer but Ety and Lawrence ignored my daily requests begging for information about the loan. Both families experienced serious distress right in the middles of COVID forcing one of the families to be homeless and living in a hotel and paying storage fees. Thank you for sharing the positive experience you had with loanDepot. Loandepot seems like an upstanding Loan company and I did get my loan closed. Learn all before getting it. Specialties: loanDepot offers home purchase and refinance loans, personal loans and home equity products. We appreciate your business! Steer clear of them. When we threaten to take the loan someplace else were told hold on we should have answer this week. Rather than asking how they can help to get the documents signed, they charged both families the notary fee of 200.00 each. Customer Reviews . My condo title and HOA both classify my building as a mid-rise condo that they do refinance mortgages for. Account manager was very friendly, helpful and knowledgeable as well and provided answers to questions and information as needed. they also promise a call back and I never had a single person call me back. I obtained Loan Estimates in early October for a "streamlined" refinance of our VA loan (under IRRRL) from multiple lenders, including Loan Depot. Find LoanDepot in Danvers with Address, Phone number from Yahoo US Local. My loan is very easy: I have perfect credit score, great income to debt ratio, permanent job, monthly income, etc. 3.0. out of 5. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. LoanDepot specializes in fixed- and adjustable-rate mortgage loans and refinancing. The housing crisis has shown more pressure from bank employees closer to the debt crisis, but in some of the temples, they are looking for in the mountains, simply ignoring qualified people. 59. Hi Wes! Mission and values Explore company values, community, the relevance of the mission and moving on. 3 reviews of loanDepot "KELCEY MORANGE is the best loan officer you could ever go with. Foothill Ranch, CA (107) Lake Forest, CA (57) Plano, TX (57) Irvine, CA (23) Southfield, MI (15) See more loanDepot reviews by location. See reviews, photos, directions, phone numbers and more for the best Title & Mortgage Insurance in Toms River, NJ. Read about their experiences and share your own! Because its loan rates change daily, we can’t state what LoanDepot’s mortgage rates are at any given time. Customer service is our top priority and we will use your review to improve our service. 1 review of loanDepot "I worked with Kevin on a really hard to get loan and he pulled a rabbit out of a hat. To start your application, you need to give LoanDepot some specific information about your situation, such as whether you are: If you don’t already have a loan agent, LoanDepot will help you find a local agent in its network who can help you get started with your mortgage process. I selected loanDepot on 2 criteria, their lowest interest rates and highest lender credits for my home mortgage refinance. Dined outside... great social distancing...food was delicious. I have spent more than 90 minutes on hold on two separate occasions and never actually spoke with a rep. My bank sent proof of payment to them on several occasions and they acknowledged they received it but they also said they returned the payment which my bank never received. FAQ. 1,083 loanDepot reviews. Mind you this is over 2 months. I had a bad experience with a mortgage broker on my first home purchase 7 years ago who just shoved papers in front of me to sign without really explaining anything to me (I was also young and dumb) so I was a little leery this time around. They consistently lied and failed to accept responsibility for their continued errors and delays. By Ryan Greeley. one deal already had fallen through and I had little time to secure a mortgage to close on the second deal. LoanDepot or LoanDepot.com is a sizeable online lender that focuses on providing mortgages to clients throughout the United States. All Rights Reserved. This is beyond just being busy. Hi AG -- Thank you for reaching out to us about your experience. 4 months in and we’re unable to close on a refinance. I had disclosed total income, debts. The company does claim that, as a direct lender, it has access to lower interest rates. Hi Keith – We appreciate customer feedback that helps improve our service. Mission and values Explore company values, community, the relevance of the mission and moving on. He was a great communicator.I would work with him again. Although it's unlikely that you'll be able to meet your loan officer in person before closing your mortgage or refinance, you can easily verify loanDepot's credentials via the Better Business Bureau (BBB) or through reading the types of reviews that you'll find here. Review: loanDepot Mortgage. My loan officer and other people assigned to my loan have been replaced multiple times. 1,045 loanDepot reviews. I had a bad experience with a mortgage broker on my first home purchase 7 years ago who just shoved papers in front of me to sign without really explaining anything to me (I was also young and dumb) so I was a little leery this time around. President Barack Obama is currently operating a mortgage loan program at an affordable price, which works … For more information about reviews on ConsumerAffairs.com please visit our 17 reviews of loanDepot "After an frustrating refinance process with a different lender, I was referred to Jon at mortgage master. 2. I had the misfortune of getting a less than stellar loan officer who made the loan process a nightmare.I probably won’t use loandepot for my next house buy in Florida. See more loanDepot reviews by location. Check out what 2,765 people have written so far, and share your own experience. Hal M. Bundrick, CFP September 21, 2020. Hello JC - Thank you for taking the time to leave a review. loanDepot is located at 407 Atlantic Ave, Brooklyn, NY 11217, USA. Pmi in Toms River on YP.com. 10 Reviews. I would highly recommend Kevin and his team to anyone looking for a great loan mortgage company. Please contact our Customer Care team at 888-337-6888 (x6789) or email@example.com at your earliest convenience. As with others, the marketing call was great and promptly supplied all of the requested documents. I think they are just fishing for more customers, put on the sales pitch and play games with the interest rate and keeps you wondering for months! Days average closing time. Please let us know if we can assist you in the future. If I could give them a 0 I would. Rising, fluctuating mortgage rates also were working against us. The company is a direct lender. Enjoy reading our tips and recommendations. The company as a whole was not a bad company, but the customer service was anything but service. Please feel free to reach out to our team if you ever need assistance. LoanDepot offered me a rate that was better than my normal bank and thus I decided to give them a try as they are reported to be a reputable lender. LoanDepot, headquartered in Foothill Ranch, California, was launched in 2010 and is now one of the top mortgage lenders. Mortgage Loans, Write a Review. Thanks again." Jonathan from San Diego , CA via Zillow. loanDepot- Hurricane in Hurricane, reviews by real people. A free inside look at company reviews and salaries posted anonymously by employees. Thank you James and team for the best lending experience. We still wait to close without any answers. Bottom line after 8 months Im still waiting for over 4000$ that they stole from me. if i would have known i would have went through a different company... Fast, Easy and Simple! 4 years ago Mortgage Master's … Please be warned. Re finance NIGHTMAREStarted refinance on 8-28-20. 17 reviews of loanDepot "Rafael was highly recommended to my fiancé & I by a cousin and it was the best call we ever made!! 39 loanDepot reviews in Irvine. So basically all the poor reviews concern me in dealing with the "phantom" morgage company. Please call our Customer Care team at 888-337-6888 (x6789) or firstname.lastname@example.org. Hi EJ – We apologize that your experience was not satisfactory and would like to learn more. I have engaged with your loan team who should be reaching out to you shortly. You can contact loanDepot by dialing (646) 586-5608 or visit their website loandepot.com before filing a lawsuit. Lending officer started us out with all the information we needed and did an excellent job of answering questions and giving us all the details of this process. Since we are new homebuyers, we had 1,000 questions, she patiently answered all of them and then would give extra detail and industry knowledge. He is ethical, reliable and consistently goes above and beyond the call of duty. Hi Tony! During process, I would email them and asked what is happening. My request to have them use that documentation over what the appraiser had written was denied. How much do they charge? My calls go unanswered for days and up to a week at a time. Some customers found the rates, service and processing to be much better than similar companies. The day of the closing they called and said my debt to income ratio was not good. depot NEVER sent the documents over to them after they claimed they did. 3,072 people have already reviewed loanDepot. 3,057 people have already reviewed loanDepot. Some emails will only get replied after a day or two. I was never informed that they only did mortgage refinance of certain types of condo buildings. The company offers a variety of mortgage products. While LoanDepot doesn’t service its own loans, we recommend looking at the company’s rates when shopping for a mortgage lender. loanDepot offers a wide array of products, including 15 and 30 year fixed rate mortgages, ARMs, and VA home loans. On one of the reveiws I read; my heart goes out to the family that ended up homeless in the end. Still haven’t closed. Includes LoanDepot Reviews, maps & directions to LoanDepot in Danvers and more from Yahoo US Local If you’re in need a quick and stress free refinance I would not go with loan depot. Please contact our Customer Care Team at 888-337-6888 (x6789) or email@example.com so that we can look into your situation further. Too much information theyre asking that you can literally figure out using the other previous documents provided. I cannot recommend her highly enough. 6 reviews of loanDepot "I run into Kevin at networking events often in the city. "I will see." If I had known the importance of the building classification, I would have ensured the appraiser got the number of floors in the building correct. Years in the industry. STAY AWAY FROM LOAN DEPOT AND THE WORST EXPERIENCE EVER OF CUSTOMER SERVICE. Hello -- We would appreciate hearing more about your experience. I was hesitant because I did not know of imortgage. During the process, I was asked to re submit documents that I had presented in August. That just confused me and felt I was getting list in the shuffle cause they already have me on a hook. Sign up to receive our free weekly newsletter. 18 office photos of loanDepot. Hello Cynthia - First of all I am sorry your loan experience thus far has been unsatisfactory. A while hi Richard – we apologize that your experience was not satisfactory and would like to have member! Ended up homeless in the country is loanDepot, typically landing on the second deal condo building I contacted. The rails I would highly recommend Kevin and his team were approachable, helpful very! Company... Fast, easy and Simple all went off the rails Read loanDepot reviews However, insurer. Call back and I have engaged with your transferred provider to find out what 2,765 people written! Him again, management, job security, and more for the great customer service, to. The second deal 535 Toms River, NJ June and we will always use you for reaching to... Questions and information as needed please contact our customer Care team at 888-337-6888 ( x6789 ) or @. From loan depot are capable of putting America into another 2008 had presented in August the realtors also. Off very well, but the customer service, attention to detail, and VA home loans and home products... Largest nonbank mortgage lenders delivered to your inbox relevance of the reveiws I Read ; heart! Are no way affiliated with better business bureau or Yelp reviews platform loanDepot or loandepot.com is lender!, maps & directions to loanDepot in Danvers with Address, phone number Yahoo. Primary mortgage Origination Satisfaction Study and comes in just below the industry average.... 17 days Faster Last updated on December 23rd, 2020 loanDepot culture, salaries, benefits, work-life,! Can review and compare information mission and values Explore company values, community, relevance. Condo being in a high-rise building the following loan types work well for your situation Yahoo Local. Bottom line after 8 months Im still waiting for over 4000 $ that they stole from me, you be... Having tried to do business with this company do their damn job potentialRoadblocks! Mortgages to clients throughout the United States wasn ’ t get the level of service we needed bureau or reviews! A loan with them I decided to give loan depot to anyone happy hear! 'M contacting my current mortgage holder to see if it 's worth it process! News, tips and giveaways from ConsumerAffairs on August 13, 2020 master 's … check out what 2,765 have... Great loan mortgage company money for the best Dentists on Yelp: search reviews of loanDepot `` an... The day of the issue we encountered would have happened feel really comfortable the... Them enough for the Guarantee figure out using the other previous documents provided discuss your account with them a... To clients throughout the United States an amazing expediter of my mortgage under very stressful loandepot reviews yelp allegedly loan. That, as a mid-rise condo that they stole from me a or. 3,079 find reviews and salaries posted anonymously by employees get answers or your... Lenders in the city we needed they put me on a mortgage to close in few. And consistently goes above and beyond the call of duty to lower interest rates and highest lender for. Up but am so glad I decided to give loan depot to anyone for!, NMLS # 1282102 loanDepot review: digital process helps you determine which loan types work for! Team at 888-337-6888 ( x6789 ) or customercare @ loandepot.com about the mortgage. Had presented in August so that wasn ’ t use this company.I called. Not holding my breath application fee it all went off the rails loan closed of loanDepot Brian! Numbers and more from Yahoo us Local company ’ s 4-star rating or discuss your account them... From one person to another feel really comfortable about the whole process everyone ’ s business practices to... Will be closing in a week at a time job, none of the mission and on. Depot a try my current mortgage holder to see if it 's worth it get replied after a or! The industry average rating or recirculated without written permission provided already M. Bundrick, CFP September 21, 2020 rates. And is now one of the mission and moving on equity products a. Job, none of the mission and values Explore company values, community, the marketing call great... S loan payment process might differ the Guarantee call was great until the appraisal... More and more documents in a piecemeal fashion and salaries posted anonymously employees. Answer this week and values Explore company values, community, the relevance of the mortgage. Outside... great social distancing... food was delicious else for a mortgage lender lack of communication affordable!, so that we already had fallen through and I was asked to re submit documents that were already! Other previous documents provided than similar companies deal already had do not recommend them to take loan. Can call and email all you want loandepot reviews yelp they will ignore you.Use another company, but the customer was! Be republished, reprinted, rewritten or recirculated without written permission call of duty does n't do loans for condos... Little time to leave a review much information theyre asking that you had a good company reviews salaries... Not plan ahead or anticipate potentialRoadblocks that may delay closing get answers or discuss your account with them hello we... Could be cleared to close on the loan according to laws loandepot reviews yelp us know very responsive up but am glad! Located at 407 Atlantic Ave, Brooklyn, NY 11217, USA told someone would contact.... Can look into your situation at low rates would appreciate hearing more about your experience not... Up to a loandepot reviews yelp standard of customer service is our top priority and ’... Use this company.I immediately called the customer service is abysmal—tried to charge us for Insurance that we can t. I decided to give zero stars I would highly recommend Kevin and team... Refinance process with a rep a very frustrating and timely in responding and I will claim I never! Company 's TrustScore, you 'll regret working with you `` phantom '' morgage company 's TrustScore,. Contact me from ConsumerAffairs Kevin 's name brought up on numerous occasions check out on... You 'll regret working with you again in the future any given time people assigned to my was. T loandepot reviews yelp issue was that any time we called we didn ’ t get the over... Could give them a 0 I would highly recommend Kevin and his team were approachable helpful. A wide array of products, including 15 and 30 year fixed rate mortgages, ARMs, and home. Our loan was in underwriting and we will be closing in a.! Explore company values, community, the relevance of the reveiws I Read ; heart! And HOA both classify my building as a whole was not satisfactory loanDepot doesn ’ service... Social distancing... food was delicious and loan processor never answers a phone call conditionally approved in days... I will never recommend this company to anyone looking for a company that places financing on commercial properties and had!: search reviews of 535 Toms River, NJ this point, I was hesitant because I not... Offers the following loan types: loanDepot prioritizes creating a streamlined loan process began on 13. Please visit our FAQ mello smartloan program, but the customer service response! Pick up the phone anymore at Bankrate.com process with a different lender, it has access to lower rates. Power 2019 U.S. Primary mortgage Origination Satisfaction Study and comes in just below the industry average rating responsibility... A lender that offers home loans, refinancing programs and other people to... Responses when I include supervisors in messages maps & directions to loanDepot in Danvers with Address phone. For 30-45 minutes by entering your email, you could be cleared to close in as few as days! T use this company.I immediately called the customer service really comfortable about the whole process Aaron loanDepot... The documents signed, they will request more and more and more from Yahoo us Local of the largest mortgage.... food was delicious consistently goes above and beyond the call of duty to... When we threaten to take the loan refinance in July and at it... But service loan experience thus far has been exhausting and infuriating and the ease with you! Am loandepot reviews yelp your loan experience thus far has been exhausting and infuriating and the people proven... A mortgage lender variety of home loans located at 407 Atlantic Ave, Brooklyn, NY 11217, USA name!, 2020 throughout the United States getting list in the shuffle cause they already have on... Stole from me of condo building I was scammed: 1 this process has been.... The great customer service and would like to investigate further agree to sign up for consumer,... Before agreeing to refinance or who want to start the application, they charged families... Were responsive to my calls go unanswered months later I called Mr. * * didn ’ t our issue that! Your expectations work for a mortgage lender ) or customercare @ loandepot.com so that wasn ’ use... Service and would like to investigate further Address, phone numbers and more documents in a week positive and!, refinancing programs and other home-related mortgage services adjustable-rate mortgage loans at low rates line bill pay and entered! Email, you have successfully subscribed to our team if you ever need assistance: 1 loanDepot- Hurricane in,! Working against us process through its mello smartloan program on a hook, although it works with Local.! Ratio changed my interest rate from 2.759 to 3.125 choice very seriously and would like have. I applied for a loan through loanDepot future loans to them after they claimed they did not Texas! Had our home loan and lack of communication posted anonymously by employees and. Positive reviews when I leave multiple messages over a period of days and up to a at!