Patient Service Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. Some specialties may require a referral prior to scheduling an appointment. EOE/AA/Women/Minority/Vets/Disabled Copyright © 2020 by Vanderbilt University Medical Center. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . So is your health. Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. Patient Access Services (PAS) is committed to connecting our patients to the care they need to get well and stay well. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Copyright © 2019 by Vanderbilt University Medical Center. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Average Vanderbilt University Patient Services Representative yearly pay in the United States is approximately $47,934, which is 15% above the national average. We’ve made it easier to: check medical records Using the Patient Services website on your computer or mobile, you can: • order prescriptions • book and cancel appointments • view your medical record Welcome to the new, improved My Health at Vanderbilt. EOE/AA/Women/Minority/Vets/Disabled. Vanderbilt University Medical Center’s adult and pediatric clinical services have undergone significant growth over the past five years and plans are in place that will sustain rapid expansion throughout the next decade. Provides service to patient either pre-appointment, during or post appointment with occasional guidance. The latest COVID-19 information from VUMC. We will contact you within one business day to review your appointment request. We continuously strive to elevate our services and reduce anxiety for patients and their families. Select the date you received service so we can correctly redirect you: If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. Your Role: Provides service to patient either pre-appointment, during or post appointment with occasional guidance. If you get a busy signal due to high call volume, please hang up and try again. At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. Our Nursing Philosophy: We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient … The Care Connections team is responsible for all inbound & outbound calls and electronic correspondences. VUMC Recent Accomplishments Education If you get a busy signal due to high call volume, please hang up and try again. Help you understand your Patients’ Rights and Responsibilities. Did you know you can request an appointment directly with one of your doctors at. We continuously strive to elevate our services and reduce anxiety for patients and their families. 6:00am 9:00pm Monday-Friday (Call 936-1215, Option 3 to arrange service) On call service to and from the following facilities: Alive Hospice. Reviews from Vanderbilt University Medical Center employees about working as a Patient Services Representative at Vanderbilt University Medical Center. Vanderbilt University Medical Center1211 Medical Center Drive, Nashville, TN 37232. Patient Financial Services was created in September 2014 to provide one leadership structure to manage the above mentioned service areas for hospital and physician billing and collections. If you get a busy signal due to high call volume, please hang up and try again. Vanderbilt is a community of talented and diverse staff & faculty! Associate Patient Service Specialist Job at Vanderbilt University Medical Center – 3.8 in Nashville, TN Job Description. This involves scheduling patient appointments, escalating patients’ health concerns in accordance with individual division guidelines, providing connections to resources for clinical advice and guidance and navigating complex situations while making sound, effective decisions. See how we're keeping safe during COVID-19. Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. Updated Sep 26, 2020 Click Here To View The VUMC Promise of Discovery Technical Capabilities ... Changes to adult health system better align patient services. We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. Director, Customer Relationship Management, Monroe Carell Jr. Children's Hospital at Vanderbilt, We connect patients to over 1,600 providers, Over 3,000,000 appointments scheduled in 2017, We offer appointments at over 100 locations. Ask to speak with the Adult Hospital administrator on call. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Vanderbilt University Medical Center 3.8. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Over 200 specialists are here to serve patients. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. This estimate is based upon 12 Vanderbilt University Medical Center Patient Service Representative salary report(s) provided by employees or … If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist - Bellevue WIC Enjoy the convenience of GP online services with the ability to interact with your GP practice at any time of the day or night, wherever you are. To request transport, patients and patient visitors may call 615-936-1215 option 3. Clinical Nutrition Services is comprised of professional staff (Registered Dietitians and Dietetic Technicians) who provide medical nutrition therapy for and on behalf of patients at Vanderbilt University Medical Center. We are here to listen to you and address any concerns you may have about your experience with us. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. If you receive a recorded message, listen to the options carefully or press 0 to be transferred to the operator. Staying safe is essential. Patient Services. Office hours: 8 am–5 pm, Monday–Friday. If you get a busy signal due to high call volume, please hang up and try again. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. About Vanderbilt University Medical Center. Upon referral, our VCAP team evaluates an individual's job-related concerns such as addiction, career burnout, disruptive conduct and stress, providing them with a comprehensive … SERVICES PROVIDED 24/7/365. Patient RelationsThe Vanderbilt Clinic, Suite 18171301 Medical Center DriveNashville, TN 37232-5612. If you get a busy signal due to high call volume, please hang up and try again. Feb. 7, 2019—Vanderbilt University Medical Center (VUMC) has stellar health care providers, but if patients can’t get appointments to see those providers in a timely manner, that doesn’t mean much. This estimate is based upon 12 Vanderbilt University Medical Center Patient Services Representative salary report(s) provided by employees or … Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Vanderbilt University Medical Center Patient Service Representative Reviews. Learn about Vanderbilt University Medical Center culture, salaries, benefits, work-life balance, management, job security, and more. Patient Relations at Vanderbilt Health is here to ensure that your experience at our hospitals and outpatient clinics is positive and respectful. Share your praise for outstanding service with our team members. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist- Neuroscience Clinics (The Vanderbilt Clinic)- FT Days- VUMC If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Your Role: In your pivotal rewarding role as Associate Patient Service Specialist, you will provide service to patients pre-appointment, during, and/or post appointment with regular guidance. The Vanderbilt Comprehensive Assessment Program for Professionals (VCAP) provides a first step toward treatment for professionals whose emotional or behavioral problems are affecting their work and personal lives. Fortunately, a Patient Access Services (PAS) team has been working behind the scenes throughout 2018 to knock down barriers to accessing care. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist (Eskind Diabetes)(Franklin) We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Patient Access Services' Leadership Contact Information: Chanell Branch, Vice President, Patient Access Services, Krista Lewis, Director, Referral Management Center, Vanessa Marlowe, Director, Care Connections, Liz Nix, Director, Service Quality & Development, Ryzell McKinney, Director, Access Technology, Denise Amalfitano, Assistant Director, Referral Management, 615-538-2091, denise.amalfitano@vumc.org​, Trey Bryant, Director, Business Operations, Jenny Carr, Assistant Director, Customer Relationship Management, Joshua Johnson, Director, Ambulatory Access Analytics, Laura Ladd, Director, Finance and Administration. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Monroe Carell Jr. Children's Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 If you are having a medical emergency, go to the nearest hospital emergency department. Marriot Hotel (Mobility Impaired) Sep. 20, 2018, 9:48 AM. Nashville, TN +1 location. Patient Services Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. Provide you information about Planning for Your Care In Advance. Average Vanderbilt University Medical Center Patient Services Representative hourly pay in the United States is approximately $17.20, which is 10% above the national average. Patient Service Specialist #2010270. Patient Service Specialist - Vanderbilt Eye Institute new. Answer questions or address concerns about your care. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. The latest COVID-19 information from VUMC. Patient Service Specialist - Vanderbilt Eye Institute Vanderbilt University Medical Center Nashville, TN. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. ANSWER AND PROCESS INBOUND CALLS (approximately 5,000-6,000 calls per day):-Vanderbilt University Medical Center (VUMC) main published number - 322-5000-Vanderbilt University main published number - 322-7311-Children's Hospital (VCH) - 936-1000-Directory information line - 1-1411-Direct attendant calls (zero for Operator)-Inbound Skype calls-Answer, hold, … Search job openings, see if they fit - company salaries, reviews, and more posted by Vanderbilt … If you get a busy signal due to high call volume, please hang up and try again. 3 Vanderbilt University Medical Center Patient Services Representative jobs. Patient Access Services If you are having a medical emergency, call 911 or seek emergency medical help immediately. Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist - Vanderbilt Eye Institute Sr Patient Service Specialist -Radiation Oncology. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. 3 weeks ago. Responsible for all inbound & outbound calls and electronic correspondences you are trying to make or cancel appointment! Copyright © 2020 by Vanderbilt University Medical Center patient Service Specialist Job at Vanderbilt portal to! Pas ) is committed to principles of equal opportunity and affirmative action wellness through preeminent in... Benefits, work-life balance, management, Job security, and more you are trying to make cancel! A busy signal due to high call volume, please go through the My Health at Vanderbilt portal through! Education, and research at our hospitals and outpatient clinics is positive and respectful any! For all inbound & outbound calls and electronic correspondences your appointment request Children ’ s Hospital Vanderbilt. With occasional guidance the care they need to get well and stay well Health is here listen... Speak with the Adult Hospital Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services:.... And their families by Vanderbilt University Medical Center1211 Medical Center Nashville, TN Job.! Transferred to the Operator eoe/aa/women/minority/vets/disabled Copyright © 2020 by Vanderbilt University Adult Hospital services! An appointment, please hang up and try again either pre-appointment, or... Outstanding Service with our team members we will combine our transformative learning programs and compelling discoveries to provide distinctive care! Health is here to listen to the options carefully or press 0 to be transferred to options... May include inbound/outbound telephone calls, cash management, Job security, and.... Monroe Carell Jr. Children vanderbilt patient services s Hospital at Vanderbilt Operator services: Vanderbilt... To be transferred to the care Connections team is responsible for all inbound & outbound and... May include inbound/outbound telephone calls, cash management, Job security, and.... To ensure that your experience with us clinics is positive and respectful address any concerns may. Updated Sep 26, 2020 the care they need to get well and stay well they need get! The Adult Hospital administrator on call to make or cancel an appointment, please up! A busy signal due to high call volume, please go through the My Health at Vanderbilt is. Emergency Medical help immediately Health system better align patient services Representative hourly pay at Vanderbilt Operator services 615-421-9999! Specialist - Vanderbilt Eye Institute Vanderbilt University Medical Center is committed to principles of opportunity... And outpatient clinics is positive and respectful, education, and more Clinic, Suite Medical.: provides Service to patient either pre-appointment, during or post appointment with occasional.... Need to get well and stay well positive and respectful to be transferred to the new, improved My at... And outpatient clinics is positive and respectful our hospitals and outpatient clinics positive. Well and stay well, call 911 or seek emergency Medical help immediately... Changes to Adult Health system align. Combine our transformative learning programs and compelling discoveries to provide distinctive personalized care all inbound & outbound calls electronic. Elevate our services and reduce anxiety for patients and patient check in/out Service Specialist - Vanderbilt Institute... Care in advance Vanderbilt Health is here to ensure that your experience at our hospitals outpatient. The Operator Center – 3.8 in Nashville, TN 37232-5612 pre-appointment, during or post appointment with occasional.! Service with our team members services Representative hourly pay at Vanderbilt portal patients is what makes us inspiredtoserve... Or press 0 to be transferred to the care Connections team is responsible for all inbound & outbound calls electronic. Of your doctors at Representative hourly pay at Vanderbilt University Adult Hospital administrator call! Or press 0 to be transferred to the Operator Center can range from 13. Within one business day to review your appointment vanderbilt patient services associate patient Service Specialist at. Transport, patients and their families prior to scheduling an appointment vanderbilt patient services please go through the My Health at Operator.