Develop scorecard/KPIs to ensure targets are met, Work with global [supply chain team] to ensure plans are sufficient for desired retail requirements, Work with Supervisor and Bus Development & Marketing Manager to provide input to business cases, Work with Supervisor and Bus Development & Marketing Manager to develop in-market entry playbooks, Work with markets to ensure timelines are met and projects progress at desired rate, Work with markets to ensure zoning/permitting/licensing/regulatory requirements are understood and managed appropriately, Work with local market to ensure food and beverage space is appropriate for local market demands and potential, Work with local market to assess potential partners retail capability, Provide support to local market through launch, and then ensure a seamless transition to local market, Embodies a client service mindset, operates as a value added business partner, Strategic thought leadership, and credibility to advise BU on retail operations, Ability to plan and manage a complex and dynamic project, Ability to connect retail operations to consumer needs and expectations, Ability to understand and work through zoning/permitting/licensing/regulatory requirements, Knowledge of current and emerging consumer trends and how these shape operations, 10+ years experience in restaurant and/or craft brewing operations (preferable both ), Experience working on zoning/permitting/licensing/regulatory requirements, Expertise in building relationships to drive results, Expertise in delivering a high quality brand, Analytical experience with building business cases, Department HACCP and safety programs for regulatory compliance, Strong leadership and communication skills, 35% - Manage and motivate broker retail team within a specified geographic area to execute against key retail/store business objectives, 35% - Through the sales and training process, elevate the Purina Feed brand’s in store conditions and presence to ever higher levels by influencing Farm & Ranch store managers, 20% - Manage communication process between Purina Marketing, Field Sales, Retail Operations, and 3rd Party service provider, 5% - Attend headquarter sales calls on Regional and National Farm & Ranch retailers as needed, Proven leadership and management experience in a B2B customer service/success environment, Experience in ecommerce, retail, and/or warehousing/3PL is required, Experience in technology company is a plus, Strong commercial and operational ability, pivoting quickly to changing business needs and requirements, Exceptional communication and people skills, Strong analytical, planning and organizational skills, Strong problem solving and project management skills, Ability to work under pressure and make sound business decisions in a fast-paced environment, Ability to work cross-functionally and across continents is critical, High school diploma required; in addition, Bachelor’s degree in business or related field of study or equivalent work experience required, Comprehensive knowledge of systems, operations and regulatory compliance pertaining to retail banking, Proficient in Microsoft Office and creating reports, procedures and business correspondence; ability to effectively present information and respond to questions from managers, employees, and customers, Ability to effectively analyze and interpret bank reports, technical procedural instructions, and governmental regulations, Demonstrated success in leading, coaching and mentoring a team; prior supervisory/management experience required, Exceptional problem solving, decision making, organizational and project management skills; strong attention to detail, responsiveness, and timely follow up/completion of tasks, University or four-year college degree in Business Administration or Operations is preferred, or equivalent professional experience, A minimum of 3 years of Operations experience in the retail or similar industry required, Retail Store Manager experience preferred, Practical knowledge of related functions including sourcing, marketing, design, wholesale sales, merchandising, inventory planning and distribution, Ability to accurately prepare weekly, monthly, quarterly and annual reports, Strong writing skills and computer proficiency in all Microsoft 2016 programs; intermediate MS Excel, Word and PowerPoint skills preferred, Strong analytical and problem solving capabilities, excellent written and oral communication skills, and comfortable presenting to small and large audiences, Superb interpersonal and customer service skills, with demonstrated ability to influence internal and external resources, Excellent organizational skills and ability to manage multiple projects, Proven ability to work in a fast paced and evolving environment, Flexible nature with the ability to react quickly and sometimes creatively to business needs, Team player - puts aside personal goals and works well with others, doing what needs to be done to strive for a common goal, Highly driven, self-motivated and capable of working without significant supervision, A passion for the Outdoor Industry and Travel / Adventure a plus, Able to travel up to 20% of the year, including domestic travel to visit retail stores, 2-3+ years of fast-paced, retail management, or other relevant work experience, Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense, Proven client and customer relationship skills, Strong catering experience, including solid financial acumen and deep understanding of the technical delivery aspect of catering, Ability to build, train and mentor a solid catering team who share same level commitment and passion to catering: quality presentation, customer service, professionalism, Influencer: Innovative manager with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion, Leader: Significant experience leading cross functional teams against tangible milestones, and to consistently deliver valuable projects, Doer: Ability to successfully deliver end-to-end technology and operations projects, working through the many obstacles along the way, Communicator: Ability to communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary, Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges, Develop and manage new product launch logistics strategy, critical path and overall execution, Generate retailer item level shipment plans to ensure channel in-stocks are maintained, and out of stock risks mitigated, Work with operations to ensure predictable, accurate, and consistent delivery of product to the customer, Define and manage execution of projects to optimize supply chain and operations processes - from inception through delivery - leveraging functional knowledge of supply chain architectures, Work with manufacturing and product allocation teams to ensure sufficient in-stock levels to meet retailer demands, Ensure seamless order fulfillment and customer experience for customers using subject matter expertise in fulfillment, inbound and outbound logistics, and overall supply chain systems, Work to continuously drive operating costs down, Utilize Six Sigma and Lean practices to optimize supply chain and operations processes, 2+ years experience in sales and operations planning and product management, 3+ of relevant work experience in program management, warehouse management, Direct responsibility working with 3rd party data collection such as Zyme Solutions, Excellent documentation skills - written and web-based, An MBA or MA in Trade, Finance or Economics is preferred, Experience using Six Sigma or Lean practices to optimize supply chain or operations processes, Create daily promotions, monthly calendars and execute promotions to drive sales and participation, Maintain operational excellence, high quality of product and high level of customer service, Interact with customers and clients on a daily basis, Planning (Annual Financial Plan, Quarterly & Monthly Sales Plan), Gather, analyze data on market, consumers, competitors into intelligence that informs sales planning for the market by Quarter and Month, Break down targets by door; Retail, Wholesale & E-Commerce, along with appropriate product offering /price point that this channel’s structural economics is built on. Manage capex inline with store development and all aspects of the store fitout schedule, Manage all opex inline with budgets and ensure all supplier contracts are relevant, cost effective and reviewed on a yearly basis to ensure best service and price, University degree or diploma in Economics or Business Bachelor preferred, 5+ years of experiences in a Retail Operations, 2-3 years experiences in a similar position with a Global Brand in a customer service oriented environment (preferably apparel/footwear/sports/outdoor), 2+ years experiences in a leadership role, High level skills of Microsoft Office, Excel and Powerpoint, Excellent analytical and organizational skills, strong problem solving capability, Excellent cross-functional communication and negotiation skills, Proactive approach with high energy, drive and determination, Direct responsibility for the general management of the store’s Operations function: Finance and Administration, Facilities, Business Systems and Recovery Management, Lead and support the recruitment, selection and development of the Operations team, Coach and support managers and departments in the principles and practice of effective working methods and operational procedures, Identify opportunities to minimize costs, maximize profitability and optimize the recovery of losses identified in the store’s Profit and Loss reports. Monitored 3 capital budget projects in a year at 2 different locations. The major roles described in the Retail Operations Manager Resume falls nothing short of the following – maximizing revenue, enhancing customer satisfaction, recruiting and motivating staff, ensuring that the sales targets are achieved, developing product display techniques, implementing marketing promotion or campaign, recruiting and training staff, scheduling shifts, performing quality controls, appraising … Prioritize opportunities to drive and optimize growth in craft retail, Establish a business partner certification/qualification process/template to assess potential business partners to ensure they are capable of meeting profit and quality goals (BUs to lead decision), Support and advise markets on launch and sustainability to ensure flawless execution, track effectiveness, Participate in advisory board bringing thought leadership and holistic thinking, Deliver profit generating operations to assist in achieving Craft & Retail business goals, Develop understanding of local market consumer trends in food and beverage, Work with local BU and provide subject matter expertise, Ensure quality of beer and food meets the highest standards. Front End, selling, store services, store systems, etc), Analyze store business processes and identify opportunities for improvements that increase profitability or efficiency, Recommend new policies and procedures and work with manager and business partners to secure approval for changes, Maintain frequent communication with stores, soliciting feedback and advice on business processes, Manage projects related to the implementation of upgrades or policy changes as assigned, Maintain knowledge of all current store systems and processes within functional area of expertise, Work with Communications team to ensure that stores have all necessary information to implement policies and procedures, Partner with Labor Operations manager to revamp labor reporting to highlight key insights and areas of opportunity, Assist in development of analytical tools and models to provide guidance on right staffing levels to meet business and consumer service needs, while optimizing our payroll spend, Research processes and tools which hold key labor metrics and identify options to streamline processes and gain efficiencies, Support Operations Performance Measurement (OPM) manager with data pulls and analysis around the business, Assist other DTC teammates with additional analytical and reporting needs to enhance our performance, Retail store experience with 1 year in a store management position, Strong analytical skills - as the individual will do a lot of reporting, Ability to communicate complex topics and models in a simplified way to the business, Any language knowledge other than English – Latin American Spanish, Brazilian Portuguese, Korean, Japanese will also be helpful, Online continuing education via the Kelly Learning Center. Identified market niche and developed strategy and product lineup to enter retail space. Best Retail Manager Resume 10. retail operations manager. Evaluated new and existing products to measure performance. Resume sample of a Retail Leader with profound and broad expertise in every aspect of store management. All rights reserved. You can now present your own resume in a clean and easy-to-read format with sections appropriately labeled and devoid of any typographical errors with this fully editable retail operations manager resume. Article from templatedocs.net. Researched market trends and developed relationships with vendors. Interpret retail reporting data and offer actionable insights to course correct and achieve client/retailer performance expectations, Manage, assist and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility, Outline and implement national policies and programs, Serve as strategic retail contact for Customers, ASM Business Managers, Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources. Meet the board of directors. Here is your destination retail operations manager resume that is ideal to be utilized to create a personalized and professional resume quickly. Managed and negotiated primary vendor contracts, and managed 16 office openings and 7 closings. Other responsibilities include, but are not limited to, Maintain general standards for display, merchandising, and cleanliness, To be responsible for the overall operations of the retail shops and to drive sales to achieve company targets, To manage and motivate the retail team in order to provide quality customer service and maximize business result, To oversee both direct owned and franchise shops' performance and merchandising standard, To resolve operational problems and take other ad hoc duties when assigned, Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis. Responsible for the operations of a prominent luxury-clothing brand with 26 stores in the UK and Europe. ), Experience in process development, implementation, and management, Root cause analysis, action planning, and execution, Strong interpersonal skills – proven ability to work with members of a team, Can demonstrate examples of commanding respect and motivating teams, Advanced computer skills – thorough knowledge of data surgery and database management, Customer service mindset – able to support a “customer 1st” mentality, Inventory management and material planning experience, The nature of the work is focused on presenting and merchandising product to consumers, Define store best practices for functional area of expertise (i.e. Resolves discrepancies and accounting differences between banker, item processing and data processing according to Bank Policy, Authorizes wire transfers, official checks, non-sufficient funds decisions up to the assigned limits, Works closely with Banking Center Managers (BCMs) and Regional Managers to improve operational efficiency in the branches, recommends additional training when necessary, Adheres to the prescribed security controls to protect the Banking Center against criminal and fraudulent operations and unnecessary risk or exposure, Set up external suppliers (security, analytics, workforce management, stock take) and manage to agreed budgets, Driving performance improvements through process development and innovation, Lead and manage loss-prevention through global Loss Prevention standards and audits. Revamped stores visual presentation standards to provide stores with plan-o-grams, upgraded store displays and fixturing, improved store lighting, and consistent signing programs. Their roles were recruiting and training staff, targeting sales, heard customer complaint and advice, and many more. Format Your Operations Manager Resume. Nice roundtable. No need to think about design details. To put your operations manager resume at a better chance of succeeding in getting you an interview, you need to start it off with a powerful objective statement. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. The section work experience is an essential part of your retail operations manager resume. Led team of 8 in selecting point-of-sale system for new locations and in operating home-office portion of system. Supervised team of 50 in the planning, buying, inventory turns, and sales of promotional product solutions toFortune 100 and other large companies. Retail store manager resume templates Retail store manager resume 1 Retail store manager resume 2 Retail store manager resume 3. Retail Operations Manager Resume Examples & Samples The nature of the work is focused on presenting and merchandising product to consumers Define store best practices for functional area of expertise (i.e. Design. Find out what is the best resume for you in our Ultimate Resume Format Guide. Ensure project milestones are met. General Retail Manager Resume Objective : Industry leading sales and service manager, with specialized large team management skills, and product management experience. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Must possess excellent written and verbal skills, To become proficient in Word, Excel, Lotus Notes, PowerPoint, AS400, and CU, Possess in-depth knowledge of cylinder gases and processes of each, Must be knowledgeable in all regulatory agencies including, but not limited to, FDA, DOT, LCU, OSHA, and EPA, No DUI/DWI or other alcohol (driving) related convictions within the last ten (10) years, Ensure all key and contract discrepancies are identified and escalated, Completes remediation on boxes/contracts as directed, Regularly provides reporting to senior leadership, Conducts onsite visits with Retail Operations Analysts, Bachelors or equivalent work experience; 3+ years branch operations experience and supervisory experience, Demonstrate a working knowledge of safe deposit boxes, Responsible for driving, and ensuring overall PUMA brand retail presentation, in Owned & Operated retail stores, Accountable for setting targets and standards for store operations to ensure that financial targets and retail KPIs are met and exceeded, Responsible for localization, execution, maintenance and compliance of all global Policies and Procedures, Ensure stores are facilitated to capitalize on RESEC and ATL activities and coordinate with Training, VM, Marketing, Merchandising and Planning/Allocation functions to deliver an in-store experience in line with Global Standards, Accountable for implementing the store development schedule including opening, closing and refurbishment of stores. Supervised a team of 50 food service workers supporting one large retail site with multiple hot foods and convenience items, 3 smaller retail sites handling predominantly convenience items, and concessions for various campus events. Responsibilities highlighted on Operations Managers' sample resumes include directing the packing and shipping of products, participating in training seasonal associates, hiring new associates at job fairs, and coordinating inbound product to the replenishment team. As an operations manager, you have likely accomplished a great deal over a long career in management. Instrumental in strategic planning and execution of 16 conversion acquisitions, resulting in $1.6M revenue impact for new products and services. It’s the one thing the recruiter really cares about and pays the most attention to. Negotiated with major vendors to achieve premium pricing (10% discount) and raise profit margins. Download Retail Operations Manager Resume Sample as Image file, Distribution Center Manager Resume Sample, Retail Operations Coordinator Resume Sample, Reviews store operations and organisation, analysing information and making sound suggestion to improve operational management of stores, Consistently looks for opportunities to streamline and improve working efficiencies, Provide technical assistance for minor hardware problems with point-of-sale devices, Ensure development and training of customer service programs and product knowledge, Work with HR department to hire staff, ensure proper staffing for events, staying within payroll budget, Supervise the management of labor and mentoring of selling associates, Successful on-boards store employees, ensuring that adequate information and resource is provided, Has complete knowledge of branch policies and procedures, Provides on-going coaching, leadership and mentoring with branch personnel related to bank policy and procedures, Assists BCMs and banking center staff in working through the details of difficult operation related decisions, Monitors and assists with balancing computation, approvals, overrides and any complex problems that may arise. Resume Format: Chronological Using a chronological format for this position highlights work history, which is essential for a role that requires experience. Summary. Worked closely with deposit operations and risk compliance departments to enhance policies and procedures. Guide the recruiter to the conclusion that you are the best candidate for the retail operations manager job. Gained the respect of employees and management through hands on leadership, actively supporting teams during peak activity, Recognized for flexibility in addressing last minute needs identified by Director, Maintained the goal of 28% food costs so full time employees earned bonuses, Successfully promoted weekly specials requiring cash payment to boost revenue, Increased customer satisfaction rating by 12% from prior semester score. Manage contacts and invoices with shared responsibility to accounting, Manage and source store selling supplies and maintain inventory levels, Support month end inventory process as liaison for stores and accounting. Must be flexible to travel to other bank locations as needed, Complies with Bank’s policies and procedures, People Management: Pursues, attracts, hires, coaches and retains talented associates for key roles. File Format. Answer questions regarding the store and its … Guided territory management of key customers by directing outside sales ventures. Served as primary resource person to resolve customer problems. Duties include project management, developing monthly P&L forecasts, analyzing monthly financial statements against forecasts, reporting cost of goods, manufacturing and sales, marketing new and existing product lines, developing marketing proposals and business plans, competitive analysis, negotiating pricing structures and profit margins, designing art work for packaging, brochures and advertisements, inventory management and control. Increased sales by 8% over 18-month period. Do you need the best Retail Operations Manager resume? Developed requirements for point of sale system and selected software that is still used in stores. Use this Retail Operations Manager resume samples for inspiration! Mentored, coached and trained 25 team members. Analyzed and implemented enhanced policies and procedures that reduced risk 10% and improved deposit operations efficiency, resulting in saving $12K annually. On this page you will have access to a bank of professionally written Business Operations Manager resume templates, as well as be given tips and advice on what to include in your CV. Describe merchandise and explain use, operation, and care of merchandise to customers. Planned and successfully executed presence at trade shows: organizing staffing, product delivery, and communications with organizers to ensure attainment of sales and marketing goals. Responsible for $12 million/year retail business. Partner with other store managers to support Staples business services by generating sales leads and coaching associates to do the same, Champion Staples Values: Own it, Say it Like it is, Be Caring, Keep it Simple, and Work Together, Two to Three years progressively responsible store management experience in a retail environment or service industry, Leadership: Engage & Inspire, Develop team capabilities, Delegate and monitor, Time management, Bachelor’s Degree in Business Administration or related field, Trains peers and Team Leaders on best ways to systematically improve execution at designated retailer(s), Leverages cross-functional resources to achieve aligned goals, Key CPG Account Sales: developing/negotiating/selling annual plans and retail programs (5 years), Broker management: directing/managing third party supplier (3 years), Retail Operations: implementing/managing retailer-specific programs (3 years), Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities within CPG retailer stores, Ability to clearly communicate ideas and achieve solutions through both oral and written communications with the designated CPG retailer, Lead discussions and communications with Starbucks Customer Business Development as to the results obtained against specific, measurable activities at various CPG retailers, Review and evaluate performance of Acosta against established objectives. $ 1 million family business $ 7,000 for retail sites, football concessions $... 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